Privacy Policy
Your privacy matters.
PodView ("we", "our", "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our podcast website builder platform.
1. Information We Collect
Account information: When you create an account, we collect your name, email address, and password. If you subscribe to a paid plan, we collect payment information through our payment processor.
Signup IP address: We record the IP address used to create an account. We use it solely to detect and prevent abuse — in particular networks of accounts created to publish spam. It is never used for advertising or profiling, and it is automatically erased after 180 days — except for accounts suspended for abuse, where it is retained as evidence.
Podcast data: We import podcast information from your RSS feed, including episode titles, descriptions, artwork, and audio file URLs. This data is publicly available via your RSS feed.
Usage data: We collect information about how you use our platform, including pages visited, features used, and actions taken within the dashboard.
Analytics and session recordings: We use analytics tools (Google Analytics, Amplitude, and Microsoft Clarity) to understand how our product is used. These tools record page views, clicks, and — in the case of Amplitude and Microsoft Clarity — anonymized session replays and heatmaps of your interactions with our marketing site and dashboard. Sensitive input (passwords, payment fields) is masked and never recorded. We also use Google Ads conversion tracking to measure our own advertising.
Affiliate referral tracking: If you arrive from a link published by one of our affiliates, our affiliate platform (Rewardful) sets a cookie recording which affiliate referred you, so that we can pay them if you later subscribe. It runs only on our public marketing pages, never while you are signed in, and only after you accept tracking where consent is required. If you sign up, the referral identifier is stored on your account for the same purpose. Withdrawing consent deletes the referral cookie and stops further referral tracking; because the platform provides no way to unload an already-loaded script, a script loaded earlier in that page view stops only when you navigate or reload.
Cookies: We use essential cookies to maintain your session and preferences, analytics cookies for the tools above, an affiliate referral cookie as described, and one first-party cookie of our own recording which of our channels you arrived from (see section 6). Where consent is required by law, these are set only after you accept them; you can change your choice at any time from the “Cookie settings” link in the footer.
2. How We Use Your Information
We use your information to:
- Provide, maintain, and improve our services
- Create and manage your podcast website
- Process payments and manage subscriptions
- Send service-related communications
- Respond to support requests
- Detect and prevent fraud or abuse
3. Data Sharing
We do not sell your personal information. We share data only with:
- Payment processors to handle billing
- Email service providers for transactional emails
- Hosting providers to deliver your website
- Analytics providers to measure and improve how our product is used
- Our affiliate platform to credit the partner who referred you, where one did
All third-party providers are contractually obligated to protect your data.
4. Data Security
We implement industry-standard security measures to protect your data, including encryption in transit (TLS/SSL), encrypted data at rest, and regular security reviews. No method of transmission is 100% secure, but we strive to protect your information.
5. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Delete your account and associated data
- Export your data at any time
- Opt out of non-essential communications
To exercise any of these rights, contact us at [email protected].
6. Cookies
We use essential cookies required for authentication and site functionality, and analytics cookies set by Google Analytics, Amplitude, and Microsoft Clarity to measure product usage. We also set one first-party analytics cookie of our own that records which of our channels you arrived from — for example, a link in the footer of a podcast website built on PodView — so we can tell how people find us. It holds only that channel name and the site that referred you, never anything identifying. We do not sell your data or use cookies for cross-site advertising profiles; Google Ads cookies are used only to measure conversions from our own ads. Where consent is required by law, analytics cookies are set only after you accept them — you can change your choice at any time from the “Cookie settings” link in the footer, and we honor Global Privacy Control signals. You can also configure your browser to refuse cookies, but some features may not function properly.
7. Children's Privacy
Our service is not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
8. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of material changes by email or through a notice on our website. Continued use of our service after changes constitutes acceptance.
9. Contact Us
If you have questions about this privacy policy or your data, contact us at [email protected] or through our contact page.