Body code

Add live chat or an AI chatbot

PodView already gives you contact and support links; live chat goes further, capturing sponsor and listener questions the moment they land, with an AI bot to answer the common ones for you.

Live chat for sponsor and listener questions An AI bot that answers FAQs 24/7 Route chats into your CRM or Slack

Already built into PodView

PodView has built-in contact, support and donate links — turn those on first for the basics. This recipe adds real two-way live chat / an AI chatbot, which the built-in links don't provide.

Pick a tool

Crisp Body code
Live chat, chatbot and shared inbox with a generous free tier.
Tawk.to Body code
Free live chat with unlimited agents and history.
Tidio Body code
Live chat plus a no-code chatbot builder.
Chatbase Body code
An AI chatbot trained on your own content (FAQ, show notes).

The snippet

<script>
  window.$crisp=[];window.CRISP_WEBSITE_ID="YOUR-WEBSITE-ID";
  (function(){var d=document,s=d.createElement('script');
   s.src='https://client.crisp.chat/l.js';s.async=1;
   d.getElementsByTagName('head')[0].appendChild(s);})();
</script>

This is Crisp — swap YOUR-WEBSITE-ID and paste it into the Body slot. Tawk.to, Tidio and Chatbase (AI) give you a near-identical embed.

No coding? Ask an AI

Give me the embed snippet for [Crisp / Tawk.to / Tidio / Chatbase] live chat to add to my website, ready to paste before the closing </body> tag, with a placeholder for my website/bot ID.

How to add it

  1. 1 Copy the snippet above and adjust the placeholder values.
  2. 2 In your PodView Control Panel, open Advanced (Creator plan).
  3. 3 Paste it into the Body code field and turn its toggle on.
  4. 4 Save, then reload your public site to confirm it works.

Then automate what happens next

Once this is capturing on your site, connect it to your tools with an automation recipe: Send contact-form messages to your CRM or helpdesk.

PodView renders custom code exactly as written. Only paste snippets from sources you trust, and add one at a time so you can spot any that misbehaves.

Advanced Customization is a Creator feature

Paste this snippet and go live in minutes once you're on Creator.

See Creator pricing

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