34:00
The pricing change that doubled churn
A packaging experiment that looked clean on the spreadsheet and cost us a quarter of the base. What the dashboard …
Season 1, Episode 42
Carol Chen
Tech Founders Unplugged
Candid conversations with the people building software companies — what worked, what broke, and what they would do differently.
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The pricing change that doubled churn
July 18, 2026
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34:00
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S1E42
A packaging experiment that looked clean on the spreadsheet and cost us a quarter of the base. What the dashboard did not show.
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